Shipping & Return Policy    Billing and Shipping I use USPS Priority Mail for all orders domestic and international. All orders shipped within the United States priority are $5.20 plus tax and are delivered in a flat rate box. You can expect your package in 3-5 business days. For domestic express service, guaranteed within 2-3 business days, the fee is $13.25. For international orders, priority costs $13.95 plus tax and is delivered within 6-10 business days in a flat rate box. For international express shipping, price is $29.95 plus tax and is delivered within 4-6 business days. For 1-3 day express shipping prices, please contact me at [email protected].  You will receive an email from me confirming your order as well as email when the order has been shipped. Please be aware that every country has a different system and set of rules for imported goods. Melissa Rosado is not responsible for any duties and taxes that are incurred. It is the sole responsibility of the recipient of the merchandise. In addition, Melissa Rosado is not responsible for the delay of shipping nor the loss of packages due to recipient’s negligence to pay required duties and taxes or due to custom regulations.  Return and Exchange Policies I am happy to except returns of any damaged or defective DVD's. The request must be within 7 days of receipt of the merchandise and in original condition. No refunds or exchanges after 1 week allowed. Feel free to email or call me for any returns and I will gladly issue the credit the next business day. Shipping charges are not refundable and you will have to pay all new shipping charges for the new DVD. Once we receive your return we will email you to confirm. It may take a few business days for it to show up on your credit card statement. For any other questions or concerns, please contact Melissa at [email protected].  Bulk Orders If you would like to order DVD's in bulk (greater than 10), please write Melissa Rosado at [email protected] for discounted rates and other shipping options.  [Close X]